Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

When will my order ship?

The typical time is 1-2 weeks for processing and handling of your order.

What is your return policy?

Due to hygienic concerns, no returns or exchanges on masks.

What should I do if I feel my order has been lost in transit?

Please contact us immediately so we can work with the carrier to remedy the problem.

What if I have a question not found in FAQs ?

You can feel free to call us at (310) 886-7700 and we’ll be more than glad to assist you.

What are your Online Customer Service Hours?

Our online customers service hours are Monday through Friday 8:30am to 5:30pm Pacific Standard Time.

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